Privacy Policy

Our Privacy Policy has been updated effective on October 29, 2023.From that date onwards, this privacy policy could provide privacy details about how BEEBEST manage the personal information you disclose when using our products and services.

Please take some time to learn our privacy practices and let us know if you have any questions.

WE PROMISE

This privacy policy stipulates how BEEBEST and its affiliated companies (hereinafter referred to as "BEEBEST" or "we") collect, use, disclose, process and protect the information you provide when using our products and services or personal information generated from the use of our products/services. If we ask you to provide certain information in order to verify your identity when using BEEBEST products and services, we will only use such information in strict compliance with this Privacy Policy and our User Terms and Conditions.

This Privacy Policy has been formulated with your needs fully in mind; it is essential that you fully understand our personal data collection and use practices and that you are confident that you can ultimately control the personal information provided to BEEBEST.

In this privacy policy, "personal information" refers to the information itself or the data that can be used to identify a specific individual after being linked with other information of the individual that BEEBEST has access to.

By using BEEBEST products and services, it means that you have read, acknowledged and accepted all the terms described in this Privacy Policy, including any changes we may make at any time. We are committed to protecting the privacy, confidentiality and security of your personal information in accordance with applicable laws, including your local data protection laws. At the same time, we promise all our employees and agents to fulfill these obligations.

In the end, all we want is to bring the best possible experience to our users. If you have any questions about the data processing practices outlined in this Privacy Policy, please contact our Data Protection Officer at privacy@ifengyu.com so that we can deal with your particular needs. We are happy to deal directly with your questions.

What information is collected and how is it used?

Categories of Information Collected

In order to provide you with our services, we will ask you for personal information necessary to provide you with services. If you do not provide these personal information, we may not be able to provide related products or services to you.

We collect the following types of information (whether personal or not):

  • 1) Walkie-talkie device information: In order to better support your use of walkie-talkie devices, you need to complete the device binding in the APP. During this process, we may collect your walkie-talkie device name, device attributes, activation status and board ID, device Bluetooth name, device SN, firmware version number, and device model in order to activate the walkie-talkie, implement firmware upgrades, and help you to operate your walkie-talkie through the app.
  • 2) We may also collect other types of anonymous information that is not associated with individuals. For example, model information, system version, operator information, region information, App version, screen resolution, network environment information. The purpose of collecting such information is to enable the "BEEBEST Radio" app to better adapt to each model, and to improve the user experience by counting the usage of user groups.
  • 3) Additional functions: Additional functions based on location information: If you want to share your location information with other users of the same channel, after you enable the location permission on the app, we will collect your precise location information to open the location for teammates you shared. Please rest assured that this information will only be displayed on your and your teammates' devices and APPs, and will not be uploaded to the cloud.
  • 4) If you need to delete the stored information, you can use the following methods:
  • i. Android system: clear all data, or uninstall the "BEEBEST Radio" App; iOS system: uninstall the "BEEBEST Radio " App

    ii. Restart the walkie-talkie or restore factory settings

    iii. Email to privacy@ifengyu.com, we will delete your information after verifying your identity

    To delete the information stored in the mobile phone cache and walkie-talkie cache respectively.

How will this personal information be used

The purpose of collecting personal information is to provide you with products and/or services and to ensure our compliance with applicable laws. You hereby consent to us processing personal information for the purposes set forth in this Privacy Policy and disclosing personal information to our affiliates (which are involved in communications, social media, technology and cloud businesses), third-party service providers (as defined below).

We may use your personal information for the following purposes:

  • Provide, process, maintain, improve, develop our products and/or services provided to you, including after-sales service and customer support, and services provided through the equipment or website.
  • To communicate with you about your equipment, services, or any general inquiries (such as updates, support for customer inquiries, notifications), etc.
  • Analyze and develop statistical information related to the use of our products and services to better improve our products and services.
  • Store and maintain information about you for the purpose of operating our business or complying with legal obligations.
  • Send notifications. From time to time, we may use your personal information to send important notices.

We do not sell any personal information to third parties.

In some scenarios, we may disclose your personal information to third parties (as defined below) in order to provide products or services you have requested

We may make disclosures to third-party service providers and affiliates listed below in this section. In the various situations described in this section, you can rest assured that BEEBEST will only share your personal information according to your authorization. You should understand that under any circumstances described below, when BEEBEST shares your personal information with a third-party service provider, BEEBEST will stipulate the practice and obligations of the third party through the contract and abide by the applicable local data protection laws. BEEBEST will contractually ensure that third-party service providers comply with the privacy standards applicable to them in your jurisdiction.

Sharing information with third-party service providers

In order to better engage in business operations and provide you with full functions of products and services, in some scenarios we may provide our third-party service providers (our data centers, data storage facilities, agents on behalf of BEEBEST) [affiliated companies and and/or other third parties] (collectively referred to as "Third Party Service Providers") disclose your personal information. Such third-party service providers may process your personal information on behalf of BEEBEST or for one or more of the above items. If you no longer wish to allow us to share this information, please contact us atprivacy@ifengyu.com.

Our sharing with related parties, partners and third parties is explained as follows:

Third party company name: TOMTOM

  • Sharing type: Embedded SDK
  • Shared information name: device information (including Android ID, IDFV, operating system version, device brand and model, device configuration, application information (application name), gyroscope angle), location information (may include latitude and longitude, device signal strength information and Sensor information (acceleration, gyroscope, direction, pressure, rotation vector, illumination, magnetometer)), location information (may include GNSS information, WiFi address and signal strength information, base station ID data information, sensor information, device signal strength information, IP address and Bluetooth information), network status (such as mobile network, WiFi network or no network status)
  • Purpose of use: To display the map when the user uses the location sharing function
  • Usage scenario: users use the location sharing function
  • Sharing method: SDK native collection
  • Third-party personal information processing rules:https://www.tomtom.com/en_us/privacy/

Circumstances in which we obtain your personal information from third parties

We may obtain your personal information from third parties as permitted by some laws.

security

Security of BEEBEST

Your information will be stored within the territory of the People's Republic of China.

We promise to keep your personal information safe. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and management measures to protect the information we collect from your mobile device and BEEBEST website. We will take all reasonable steps to protect your personal information.

All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data according to importance and sensitivity and guarantee the highest level of security for your personal information. We guarantee that employees and third-party service providers who access this information to help provide products and services to you have strict contractual confidentiality obligations, and if they fail to fulfill these obligations, they will be subject to disciplinary action or be terminated from cooperation. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that use of the Internet is not always secure and, therefore, we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.

What can you do!

  • You can play a role in protecting the security of your personal information by not disclosing your account information to anyone (unless that person is duly authorized by you).
  • BEEBEST is not responsible for security breaches caused by third parties accessing your personal information due to your failure to keep your personal information private. Notwithstanding the foregoing, you must notify us immediately of any unauthorized use of your account by any other user of the Internet or any other breach of security.
  • Your assistance will help us protect the privacy of your personal information.

Retention Policy

We will retain personal information as long as necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable law. As long as it can be reasonably concluded that retention of personal information will not fulfill the purpose for which it was collected, and retention is no longer required for legal, dispute resolution, enforcement of our agreements, or other business purposes, we will no longer retain personal information, or will delete means of associating personal information with a specific individual.

Accessing Other Features on Your Device

Our applications may have access to certain functions on your device, such as Wi-Fi network status and other functions. This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you can withdraw your consent by closing the application at the device level or by contacting us at privacy@ifengyu.com .

You have control over your information!

Access, update or correct your personal information

  • You have the right to request access to and/or correction of any personal information we hold about you. When you update your personal information, we will ask to verify your identity before we can process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time period prescribed by applicable data protection law.
  • We generally provide these services free of charge, but reserve the right to charge a reasonable fee for your data access request.
  • If you wish to request access to the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete please contact us as soon as possible by emailing the email address provided below . E-mail: privacy@ifengyu.com

Withdraw consent

  • You can withdraw your consent to the collection, use and/or disclosure of your personal information in our possession or control by submitting a request. This can be done by sending an email to privacy@ifengyu.com. We will process your request within a reasonable time after you make the request, and will not collect, use and/or disclose your personal information thereafter according to your request.
  • Be aware that there are certain legal consequences for your withdrawal of consent. Depending on the scope of your withdrawal of consent to allow us to process your personal information, this may mean that you cannot enjoy related BEEBEST products and services.

other regulations

Minors

  • We believe it is the responsibility of parents to supervise their children's use of our products and services. However, our policy does not require obtaining personal information from minors, or sending any promotional materials to such groups.
  • BEEBEST will not seek or attempt to seek to receive any personal information from minors. If parents or guardians have reason to believe that minors have submitted personal information to BEEBEST without their prior consent, please contact us at privacy@ifengyu.com to ensure that such personal information is deleted and that minors unsubscribe from any applicable BEEBEST service.

Order of Priority

If you have agreed to the applicable user agreement, and there is an inconsistency between user agreement and this Privacy Policy, user agreement will control.

Updates of the Privacy Policy

We conduct periodic reviews of our Privacy Policy and may update this Privacy Policy to reflect changes in our information practices. If we make major changes to this Privacy Policy, we will notify you by posting it on all BEEBEST websites or through mobile devices, so that you can understand the information we collect and how we use it. Such privacy policy changes will apply from the effective date stated in the notice or website. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Products and Services on the website, mobile phone and/or any other device will be deemed acceptance of the updated Privacy Policy. When we collect more personal information from you or we want to use or disclose your personal information for new purposes, we will ask for your consent again.

Do I have to agree to any third party terms and conditions?

Our Privacy Policy does not apply to products and services offered by third parties. BEEBEST products and services may include third-party products and services, as well as links to third-party websites, such as standard maps and satellite maps provided by TOMTOM. When you use these products or services, your information may also be collected. Therefore, we strongly encourage you to take the time to read that third party's privacy policy as you would our own. We are not responsible for, and cannot control how third parties use the personal information they collect from you. Our Privacy Policy does not apply to other websites linked through our Services.

Xi'an Fengyu Information Technology Co., Ltd.

Address: Room 506, Zone A, Science & Technology Coordination Center of Shaanxi Province, Hi-tech District, Xi’an City, Shaanxi Province, China

Hongkong BEEBEST Information Technology co., Ltd

Email: privacy@ifengyu.com

Thank you for taking the time to familiarize yourself with our Privacy Policy!

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